Homeserve Careers

Top 3 reasons employees find their happy at HomeServe:

The Smile

Find your happy in one of these career areas:

  • Field Operations

    Field Operations

    Build your career by working as part of our expert service team. Positions include Field Technicians, Field Management, Field Operations Support, and Residential Sales. You’ll find your happy by providing reliable home repair service to an ever-increasing number of HomeServe North American customers in Canada and across the U.S.
    See job opportunities

  • Operations Center

    Operations Center

    Find your happy in one of our many people-focused opportunities in Chattanooga, TN. Positions include: Customer Service & Sales Contact Center Agents, Contractor Management, Workforce Management, Bilingual Customer Service, Back Office & Billing, Partner Operations, Customer Advocacy, and more.
    See job opportunities

  • Corporate Icon

    Corporate

    Build your career at HomeServe North America by working alongside the best minds in Marketing, Digital, Human Resources, Finance, IT, PMO, Account Management, Legal, M&A, Business Development, and Product teams in our Norwalk, CT, Canonsburg, PA, and Toronto, ON Canada corporate locations.
    See job opportunities

Great Place to Work Badge

Employee Testimonials

  • Dantario Dansby

    employee quote

    I remember moving to Ooltewah seeking a work from home (WFH) job. In my first google search, “Work from Home jobs in Chattanooga” HomeServe WFH agent populated. At that time, I was not thinking I would make a career out of the job. HomeServe was also just testing the water on WFH agents and look at us now, we are all pretty much working from home.  I am proud of learning skills in the contact center and utilizing them to further my career. I’m glad that I took a chance on HomeServe because they took a chance on me. I used the tuition reimbursement program to complete my bachelor’s degree which is my most proud moment at HomeServe. Without HomeServe I doubt I would have gone back to school.

    employee quote

  • Johnathan Bragg

    employee quote

    I am Johnathan Bragg and I am an insurance inbound agent with HomeServe. In spirit of entrepreneurs within our company, I wanted to share that I am also a member and small business associate with LegalShield. We offer affordable legal plans perfect for you, your family, or your business. We tackle all types of legal issues, minor or major, should they come up. In a way, we’re like HomeServe, but for legal matters! I hope you will find time to check out my site and see the powers of LegalShield and how our attorneys may serve you in the future. You can sign right up from my site, right away! (Oh, and did I mention I’m a certified web designer with Squarespace, too?)

    employee quote

  • Kim Blake

    employee quote

    Establishing a presence in any business can be challenging. But as a woman and an African American woman to be precise, it augments the challenges to the road of success. HomeServe has been very instrumental is setting a platform for chance, career opportunity, and achievement. I began my career here in 2013, but was initially denied for the applied role. Seeing potential and willing to take a chance on me I was offered a different position in the business in which I accepted. This was the start of a very rewarding career path. I have been able to learn multiple areas of the business, opportunity to hold several leadership roles, and a winner of the most prestigious President’s Award in 2020. I would have to say that my most proud achievement would be the influence and support I am able to give within my position to empower African American women just like me. It is very rewarding to take the things we learn, the challenges we overcome, the skills we acquire and plant seeds for others to believe in their own potential. #SEEME #BETTERTOGETHER

    employee quote

  • Alyce Coleman

    employee quote

    My family has always tried to instill in me the importance of uplifting the community and setting a good example for those around me. When I was growing up, my aunt helped run a Black newspaper that has a century of history in New York. The institution of journalism has been vital as our people fought for justice, dignity and the ability to tell our own stories. I worked in newspapers for 17 years before I came to HomeServe because I believe, and still do, that staying informed is essential to being a good citizen.

    employee quote

  • Carla Hansard

    employee quote

    I am a person that loves jewelry. I love to look like a million bucks but not spend it. So when I heard about Paparazzi Jewelry, I fell in love. Then I realized I could become an independent consultant and buy it wholesale, even cheaper than buying it from someone else. Once I started doing that, I realized that I could have my own business doing this, making the money that will support my habit of buying jewelry. So I started my business, Trechelle’s Jewelry Box. I post recordings of jewelry on Facebook so people can order, I perform lives so my customers can view real time. I also have a website that they can go on and order the jewelry that I may not have on hand (trechellesjewelrybox.com). All they have to do is register as a customer and they can see all the inventory online. It has been a rewarding experience for me. Doing something that I love, and changing the world by helping people look like a million bucks for only $5.

    employee quote

  • Renitta Haynes

    employee quote

    Hello my name is Renitta Haynes and I am a Sr. contractor recruiter for Homeserve. Outside of HomeServe I am the owner and operator of Raising the Bar Soap Company. It is an all-natural soap and skin care company.  We specialize in Vegan Soaps, Body Butters, Lotions, Creams, and Candles.  HomeServe as well as EPIC BRG has supported my business on two separate occasions.  I was a participant in last year’s BRG EPIC Black History Month Market and I was able to provide custom pamper baskets for the Human Resources Dept in Chattanooga, TN.  I really appreciate HomeServe for not just being a great employer but also for supporting and believing in my business.

    employee quote

  • Brittany Ihezie

    employee quote

    I am the new area sales manager for both Texas & Atlanta Georgia. Outside of HomeServe I have a photography business that operates during the weekends and special occasions. I am very proud to be African American and Hispanic. I grew up in New Mexico and was raised by my mother who is also Hispanic & African American. Over the holidays I got the pleasure of hearing the story of how my grandparents met. My grandmother being Hispanic and my grandfather being African American was something that wasn’t tolerated back in the 50s. The obstacles they had to overcome were very challenging, my grandmother was exiled from her family & was forced to live outside of her home.  The love the two of them shared carried on to 55 years of a happy marriage. Their values on life, love and faith have carried on through each one of us. I am one of 100 grandchildren & I love my big family.

    employee quote

  • Dantario Dansby

  • Johnathan Bragg

  • Kim Blake

  • Alyce Coleman

  • Carla Hansard

  • Renitta Haynes

  • Brittany Ihezie

  • Dantario Dansby

    employee quote

    I remember moving to Ooltewah seeking a work from home (WFH) job. In my first google search, “Work from Home jobs in Chattanooga” HomeServe WFH agent populated. At that time, I was not thinking I would make a career out of the job. HomeServe was also just testing the water on WFH agents and look at us now, we are all pretty much working from home.  I am proud of learning skills in the contact center and utilizing them to further my career. I’m glad that I took a chance on HomeServe because they took a chance on me. I used the tuition reimbursement program to complete my bachelor’s degree which is my most proud moment at HomeServe. Without HomeServe I doubt I would have gone back to school.

    employee quote

  • Johnathan Bragg

    employee quote

    I am Johnathan Bragg and I am an insurance inbound agent with HomeServe. In spirit of entrepreneurs within our company, I wanted to share that I am also a member and small business associate with LegalShield. We offer affordable legal plans perfect for you, your family, or your business. We tackle all types of legal issues, minor or major, should they come up. In a way, we’re like HomeServe, but for legal matters! I hope you will find time to check out my site and see the powers of LegalShield and how our attorneys may serve you in the future. You can sign right up from my site, right away! (Oh, and did I mention I’m a certified web designer with Squarespace, too?)

    employee quote

  • Kim Blake

    employee quote

    Establishing a presence in any business can be challenging. But as a woman and an African American woman to be precise, it augments the challenges to the road of success. HomeServe has been very instrumental is setting a platform for chance, career opportunity, and achievement. I began my career here in 2013, but was initially denied for the applied role. Seeing potential and willing to take a chance on me I was offered a different position in the business in which I accepted. This was the start of a very rewarding career path. I have been able to learn multiple areas of the business, opportunity to hold several leadership roles, and a winner of the most prestigious President’s Award in 2020. I would have to say that my most proud achievement would be the influence and support I am able to give within my position to empower African American women just like me. It is very rewarding to take the things we learn, the challenges we overcome, the skills we acquire and plant seeds for others to believe in their own potential. #SEEME #BETTERTOGETHER

    employee quote

  • Alyce Coleman

    employee quote

    My family has always tried to instill in me the importance of uplifting the community and setting a good example for those around me. When I was growing up, my aunt helped run a Black newspaper that has a century of history in New York. The institution of journalism has been vital as our people fought for justice, dignity and the ability to tell our own stories. I worked in newspapers for 17 years before I came to HomeServe because I believe, and still do, that staying informed is essential to being a good citizen.

    employee quote

  • Carla Hansard

    employee quote

    I am a person that loves jewelry. I love to look like a million bucks but not spend it. So when I heard about Paparazzi Jewelry, I fell in love. Then I realized I could become an independent consultant and buy it wholesale, even cheaper than buying it from someone else. Once I started doing that, I realized that I could have my own business doing this, making the money that will support my habit of buying jewelry. So I started my business, Trechelle’s Jewelry Box. I post recordings of jewelry on Facebook so people can order, I perform lives so my customers can view real time. I also have a website that they can go on and order the jewelry that I may not have on hand (trechellesjewelrybox.com). All they have to do is register as a customer and they can see all the inventory online. It has been a rewarding experience for me. Doing something that I love, and changing the world by helping people look like a million bucks for only $5.

    employee quote

  • Renitta Haynes

    employee quote

    Hello my name is Renitta Haynes and I am a Sr. contractor recruiter for Homeserve. Outside of HomeServe I am the owner and operator of Raising the Bar Soap Company. It is an all-natural soap and skin care company.  We specialize in Vegan Soaps, Body Butters, Lotions, Creams, and Candles.  HomeServe as well as EPIC BRG has supported my business on two separate occasions.  I was a participant in last year’s BRG EPIC Black History Month Market and I was able to provide custom pamper baskets for the Human Resources Dept in Chattanooga, TN.  I really appreciate HomeServe for not just being a great employer but also for supporting and believing in my business.

    employee quote

  • Brittany Ihezie

    employee quote

    I am the new area sales manager for both Texas & Atlanta Georgia. Outside of HomeServe I have a photography business that operates during the weekends and special occasions. I am very proud to be African American and Hispanic. I grew up in New Mexico and was raised by my mother who is also Hispanic & African American. Over the holidays I got the pleasure of hearing the story of how my grandparents met. My grandmother being Hispanic and my grandfather being African American was something that wasn’t tolerated back in the 50s. The obstacles they had to overcome were very challenging, my grandmother was exiled from her family & was forced to live outside of her home.  The love the two of them shared carried on to 55 years of a happy marriage. Their values on life, love and faith have carried on through each one of us. I am one of 100 grandchildren & I love my big family.

    employee quote

Happiness Begins With Diversity & Inclusion

At HomeServe, we strive to provide a workplace where everyone feels welcomed, acknowledged, heard, and respected. Our strong commitment to a formal Diversity and Inclusion strategy is reflected with the 2021 launch of four Business Resource Groups (BRGs). The activities of our BRGs drive a greater awareness of the diverse backgrounds of our employees, provide engagement opportunities both internally and through community outreach, and work to enhance a sense of belonging within the company.

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Employee Programs That Make You Smile

  • Benefits Program

    down-arrow

    • Choice of 2 medical/dental plans
    • Flexible spending accounts/Health savings accounts
    • Generous PTO (PTA for managers with direct reports)
    • Employee vision plan
    • Life insurance
    • Short and long-term disability insurance
    • Choice of 2 HomeServe home repair plans
    • 401k retirement plan (immediate vesting on company matched contributions)
    • Annual VTO (Volunteer Time Off)
    • Paid parental leave
    • Employee stock purchase plan
    • Charitable matching gift program
    • Performance bonus (monthly, quarterly or annual depending on position)
    • Tuition reimbursement
    • Casual dress code
    • Uniforms provided for applicable positions
  • Recognition Programs

    down-arrow

    • Career development & advancement opportunities: HomeServe University
    • Employee assistance programs
    • Employee reward programs: Annual HomeServe President's Awards HomeServe Vibes
    • Employee referral programs (cash pay for a hire of a referred candidate)

Corporate Social Responsibility

Spreading hope and supporting communities - one home (and smile) at a time.

At HomeServe, caring is in the fabric of our company core values. It's why we are committed to putting our employees, our customers, and our communities at the heart of everything we do. Through our HomeServe Cares CSR initiatives, we actively support and care for People, Communities, Veterans and the Common Good, at the local and national levels. Find out more about HomeServe Cares programs.

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